Shipping policy
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At SRCMA, we are committed to providing a reliable and efficient shipping experience. Please review the information below regarding order processing, shipping methods, and delivery timelines.
All orders are processed Monday through Friday, excluding weekends and public holidays.
Orders are typically processed within 1–3 business days after payment confirmation.
Our daily order cutoff time is 12:00 AM Eastern Standard Time (New York). Orders placed after the cutoff time may be processed on the following business day.
During peak shopping periods, promotional events, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
After your order has been processed, estimated delivery times are:
Standard Shipping:
Estimated delivery within 6–9 business days
Total Estimated Delivery Time:
7–12 business days (including processing time)
Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, customs procedures, or other unexpected circumstances.
Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
SRCMA may offer free shipping promotions from time to time. Any available shipping offers will be displayed on our website during checkout.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking information to become active after shipment.
You can use the tracking number provided in your shipping confirmation email to monitor your order status.
Please ensure that your shipping address information is complete and accurate before submitting your order.
SRCMA is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
If you need to update your shipping address after placing an order, please contact us as soon as possible. Address changes cannot be guaranteed once your order has entered the processing stage.
While we work with reliable shipping carriers to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
We appreciate your understanding and patience if unexpected delays occur.
If your package is lost during transit or arrives damaged, please contact our customer support team as soon as possible.
Please provide:
We will review the situation and work with the shipping carrier to provide an appropriate solution.
SRCMA ships to customers in multiple countries and regions.
Shipping availability, delivery times, and shipping costs may vary depending on the destination.
Customers are responsible for ensuring that their orders comply with applicable local import regulations.
If you have any questions regarding shipping or your order status, please contact our customer support team.
Store Name: SRCMA
Email: info@srcma.com
Phone: +1 704-525-8437
Business Address:
433 Hollis Rd
Charlotte, NC 28209
United States
Thank you for choosing SRCMA. We appreciate your trust and remain committed to providing dependable shipping services and a smooth shopping experience from checkout to delivery.
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